Common questions

Yes. Free forever up to a monthly tool-call limit that covers normal daily use. Need more? See Pricing for the RubyPlaybooks plans.

Any MCP-compatible AI client: Claude, ChatGPT, Gemini, Grok, and whatever ships next. And Ruby's own surfaces, of course.

RubyConnect is plumbing. It gives any AI access to your tools, and it's genuinely useful on its own. RubyPlaybooks is intelligence: her chat surface, one unified picture of your jobs across every tool, restoration-native grounding, sources cited, and the playbook library, off the shelf or build-your-own. RubyConnect hands your data to a generalist. Ruby actually knows the trade.

Most of it falls into two buckets. A vendor's built-in assistant is smart inside its own system and blind to the other five your jobs run through. A general AI with connectors gives you access but not judgment: no opinion about the trade, no memory, no stake in whether you get paid. Ruby is the third thing. She reads across your whole stack, grounds answers in the standards of the trade, and grades your file against the carrier's standard of payment, what they actually dispute, cut, and pay, because she is built on both ends of the chain: the field record and the check that cleared, across 100,000+ claims. See Why Ruby for the side by side.

Yes. Every system you connect widens what she can see and tightens what she can resolve. With one tool connected she answers questions; with your whole stack connected she answers the questions that span it, which are the expensive ones.

Packaged expert routines that run on a cadence, on a trigger, or on one click: documentation QA, no-pay risk flags, scope checks, and more. They run only on Ruby surfaces, and you can build your own by describing what you want in plain language.

Yes. Describe what you want in plain language and Ruby drafts it: the steps, the checks, the output. You refine it, you run it, it's yours.

Every RubyPlaybooks plan includes a monthly pool of credits, and every chat and playbook run draws from it. One flat price covers your whole company, however many locations and people you have. Credits are use-it-or-lose-it: they refresh at the start of each billing month rather than rolling over. Need more? Move up a plan any time and the bigger allowance lands right away, prorated for the rest of the month.

The team behind Ruby, building with you. We design and build your playbooks around your SOPs, your systems, your standards, at a fixed price agreed before we start and sized to the job. Every build ends as a playbook running on your plan. Engagements are limited; tell us what you'd want built and we'll reach out.

Ruby's playbooks are informed by a decade inside restoration billing: what carriers dispute, what they cut, what they settle, and what they deny, learned across 100,000+ claims. That experience is built into how she reads a file. It's the difference between grading your documentation against the standard of care and grading it against the carrier's standard of payment.

A team with a decade inside restoration billing and 100,000+ claims behind them. We've spent that decade getting restoration contractors paid; Ruby is that experience, productized.

Every connection is scoped, permissioned, and audited, and your data is isolated to your tenant. Ruby's access runs through the same permission layer a human user would have, and a human reviews anything external before it sends.

Yes. RubyPlaybooks comes with a 14-day free trial that starts when you connect your first tool, with 2,500 credits for each tool you connect, up to 10,000. You don't need a card to sign up or during the trial. When it ends, your automations pause until you pick a plan, and RubyConnect stays free.

Yes, on RubyConnect: it's free for normal daily use, full stop. Ruby's chat and playbooks are RubyPlaybooks, which you can try free for 14 days and then keep on a plan. We think you'll climb because the playbooks are worth it, not because we squeezed you.

She tells you, gracefully. Nothing breaks. Upgrade or wait for the month to roll.

Yes. Monthly plans cancel at the end of the cycle. Your RubyConnect connection stays free.