Questions, answered.
Is the MCP really free?
Yes. Free forever up to a monthly tool-call limit that covers normal daily use. Need more? Plans start at $29/month.
What can I use the MCP in?
Any MCP-compatible AI client: Claude, ChatGPT, Gemini, Grok, and whatever ships next. And Ruby's own surfaces, of course.
What's the difference between the MCP and Ask Ruby?
The MCP is plumbing. It gives any AI access to your tools, and it's genuinely useful on its own. Ask Ruby is intelligence: one unified picture of your jobs across every tool, restoration-native grounding, sources cited, and the surface where Playbooks run. The MCP hands your data to a generalist. Ruby actually knows the trade.
Does Ask Ruby get better as I connect more systems?
Yes. Every system you connect widens what she can see and tightens what she can resolve. With one tool connected she answers questions; with your whole stack connected she answers the questions that span it, which are the expensive ones.
What are Playbooks?
Packaged expert workflows that run on a cadence, on a trigger, or on one click: documentation QA, no-pay risk flags, scope checks, and more. They run only on Ruby surfaces, and you can build your own by describing what you want in plain language.
Can I build my own playbook?
Yes. Describe the workflow in plain language and Ruby drafts it: the steps, the checks, the output. You refine it, you run it, it's yours.
What is Co-Pilot?
Ruby embedded across your operation, built around your SOPs, with white-glove support from the team behind her. Engagements are limited; tell us what you'd want her to take off your plate and we'll reach out.
What does "revenue intelligence" mean?
Ruby's playbooks are informed by a decade inside restoration billing: what carriers dispute, what they cut, what they settle, and what they deny, learned across 100,000+ claims. That experience is built into how she reads a file. It's the difference between grading your documentation against the standard of care and grading it against the carrier's standard of payment.
Who built Ruby?
A team with a decade inside restoration billing and 100,000+ claims behind them. We've spent that decade getting restoration contractors paid; Ruby is that experience, productized.
Is my data safe?
Every connection is scoped, permissioned, and audited, and your data is isolated to your tenant. Ruby's access runs through the same permission layer a human user would have, and a human reviews anything external before it sends.
Can I stay on free forever?
Yes. The MCP is free for normal daily use, full stop. We think you'll climb because the playbooks are worth it, not because we squeezed you.
What happens if I hit my free limit?
She tells you, gracefully. Nothing breaks. Upgrade or wait for the month to roll.
Can I cancel anytime?
Yes. Monthly plans cancel at the end of the cycle. Your MCP connection stays free.
