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Outlook

Email

Read your Outlook / Microsoft 365 inbox so Ruby can find replies, surface unread mail, and read messages by job.

3 tools
OAUTH2
Read-only
Managed auth

Ask Ruby

“Did the homeowner reply about scheduling?”
“Show unread mail tied to the Oak Ave job.”
“Find the carrier's last email on claim 882.”
“What did the adjuster send over yesterday?”
What Ruby can do

3 read-only tools

Ruby reads from Outlook and grounds her answers in your data. Every tool is read-only: she surfaces, summarizes, and drafts; a human always takes the action.

List mail folder messages

List messages from a folder in the connected Outlook / Microsoft 365 mailbox, with optional Microsoft Graph $filter and $orderby. Use it to check whether a homeowner or adjuster replied, surface unread mail, and feed the Communication Gap Detector. Defaults to the Inbox; use OUTLOOK_LIST_MAIL_FOLDERS to find other folder ids. Read a specific message in full with OUTLOOK_GET_MESSAGE.

Get message

Read one full Outlook message by its Graph message id (from OUTLOOK_LIST_MAIL_FOLDER_MESSAGES): subject, sender, recipients, date, body, and attachment metadata. Use after a list when you need the actual contents.

List mail folders

List the mail folders in the connected Outlook mailbox (Inbox, Sent Items, and any custom folders) with their ids. Use to discover which folder id to pass to OUTLOOK_LIST_MAIL_FOLDER_MESSAGES.

Why connect it to Ruby

Built for restoration, not bolted on.

Grounded answers

Ruby reads Outlook live and cites what she found, so answers reflect your actual data, not a stale export.

Read-only by design

Least-privilege, read-only access. Ruby surfaces and drafts; your team always takes the action.

Managed, secure auth

Connect with one click. Tokens are encrypted and scoped per company; revoke access any time.

Knows restoration

Ruby understands jobs, claims, drying logs, and AR, so Outlook data lands in the right operational context.

Use it from anywhere

Connect once, then just ask.

Connect Outlook once in Ruby. Ask in the Ruby app, or bring the same secure connection into the assistant your team already uses.

Ruby

Ask in the Ruby app and get an answer grounded in Outlook and the rest of your connected stack.

Claude

Bring the same secure Outlook connection into Claude so it can answer with your live data.

ChatGPT

Use Outlook from ChatGPT with the same per-company, read-only access Ruby uses.

Frequently asked questions

Do I need developer credentials to connect Outlook?

No. Outlook connects with a single click, Ruby handles the OAuth handshake and token refresh for you.


Can Ruby change anything in Outlook?

No. The Outlook connection is read-only. Ruby reads, summarizes, and drafts; a human always makes the change in Outlook.


Is my Outlook data secure?

Credentials are encrypted at rest and access is scoped per company. You can revoke the connection at any time from Settings > Integrations, which immediately cuts Ruby off.


Can I use Outlook alongside my other tools?

Yes. Ruby reasons across every tool you connect at once, so she can tie Outlook to your CRM, accounting, email, and documentation in a single answer.